Shane Bartholomeusz

Technical Solutions Consultant

Tag: Dynamics CRM (page 1 of 2)

Hidden Dynamics 365 Diagnostics Console

Quick Tip

Dynamics 365 logo

Have you been in situations where your users are experiencing performance issues with Dynamics CRM that you cannot replicate?

Not many people know, but Dynamics CRM includes a hidden diagnostics page that enables you to troubleshoot client side issues including network performance issues and web browser compatibility issues.

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MB2-716 Dynamics 365 Exam Guide

Overview

Having recently passed the MB2-716 Dynamics 365 Customization and Configuration exam, in this MB2-716 exam study guide I will share some of my thoughts and tips to help you pass the exam.

Dynamics 365 logo
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How To: Create Dynamics 365 Entity Relationship Diagram

What is the MetaDiagram Utility?

When applying customisations to an existing Dynamics CRM environment, an understanding of the existing customisations is crucial.

Unfortunately manually mapping out complex relationships between custom entities can be a painful and time consuming exercise.

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Solved: Dynamics 365 Unable to Cast Object Error

Problem:

While testing an existing C# app that connected to our Dynamics 365 environment, we encountered an unusual error after updating the CRM SDK Nuget package used by the app.


System.InvalidCastException: ‘Unable to cast object of type ‘Microsoft.Xrm.Sdk.Entity’ to type ‘XXXX.Xrm.Model.XXXX.’

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Dynamics 365: The underlying connection was closed

Problem

While upgrading a .NET customisation that interfaced with our client Dynamics 365 online environment (Version 9). I encountered the following error while attempting to fetch some records from our Dynamics 365 instance. Continue reading

Fix: Unable to Uninstall CRM Profiler

Problem

While trying to debug a new custom workflow plugin in my Dynamics 365 environment I encountered the below error.CRM Profiler Error Continue reading

Fix NullReferenceException in CRM Plugin Registration Utility

Problem

If you encounter the below error when in Dynamics CRM while trying to profile a custom workflow plugin using the CRM Plugin Registration utility

Unhandled Exception: System.NullReferenceException: Object reference not set to an instance of an object.

at PluginProfiler.Library.WorkflowXamlUtility.InstrumentStep(XmlNode activityNode, XmlNamespaceManager ns, InstrumentedStepConfiguration step, String workflowAssemblyName)

at PluginProfiler.Library.WorkflowXamlUtility.InstrumentXaml(CrmServiceClient service, String xaml, IList`1 steps)

at PluginProfiler.Library.ProfilerManagementUtility.EnableWorkflow(CrmServiceClient service, String overrideKeyFileName, Guid workflowId, Boolean persistToEntity, String persistenceSessionKey, Boolean includeSecureInformation, Boolean isContextReplay, CustomActivityStep[] workflowSteps)

at Microsoft.Crm.Tools.PluginRegistration.CommonControls.ProfilerSettingsViewModel.btnOk_Click()
System.NullReferenceException CRM Plugin Registration Screenshot
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Dynamics 365: System.NullReferenceException Plugin Error

The Problem

After a recent CRM Solution deployment to our Dynamics CRM 365 environment users started encountering the below plugin error when updating a Contacts entity record.

System.NullReferenceException: Object reference not set to an instance of an object

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Cannot Enable User – Dynamics CRM 4.0

Problem

I recently encountered a strange issue in our Microsoft Dynamics CRM 4.0 environment. We could not ENABLE a user that had previously been disabled, instead we encountered the following error.

CRM Enable User Screenshot

CRM Error

 

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Insufficient Permissions CRM 4.0

 

Problem

Microsoft Dynamics CRM Logo

Recently we encountered an issue in our CRM 4.0 environment whereby a user could not login to CRM even though they had adequate permissions. Instead they received the below error.

 

Insufficient Permissions

The logged-on user does not have the appropriate security permissions to view these records or perform the specific action.

CRM Error

 

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